Installation Of OBIEE 11g (11.1.1.5.0) On Windows 64-bit Fails With 'INST-08058 A lookup of the address for this machine returned an IP address rather than an hostname'

(Doc ID 1312258.1)

Last updated on MAY 19, 2016

Applies to:

Business Intelligence Reporting and Publishing Option - Version 11.1.1.3.0 [1905] and later
Generic Windows
***Checked for relevance on 15-Jul-2013***


Symptoms

Windows 2008 R2 64-bit is configured as the following example:




The Oracle Inventory installation logs show:


[2011-04-08T20:16:30.296-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine] [tid: 10] [ecid: 0000IwsGfBH1zWf5TZ1Fic1Dbwy9000000,0] Setting valueOf(DOMAIN_HOSTNAME) to:orldss-win2k8. Value obtained from:USER\\
...

[2011-04-08T20:16:30.109-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine] [tid: 10] [ecid: 0000IwsGfBH1zWf5TZ1Fic1Dbwy9000000,0] Setting valueOf(DOMAIN_HOSTNAME) to:127.0.0.1. Value obtained from:USER
...

[2011-04-08T20:17:25.030-07:00] [as] [TRACE] [] [oracle.as.install.engine.modules.validation] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] [SRC_CLASS: oracle.as.install.engine.modules.handler.engine.HandlerLauncher$LaunchHelper] [SRC_METHOD: launch] Handler class: class oracle.as.install.bi.handlers.biqueries.CheckCanonicalHostName
[2011-04-08T20:17:25.030-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] Handler launch begin: biQueries.checkCanonicalHostName
[2011-04-08T20:17:25.062-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation.oracle.as.install.engine.modules.validation.handler.biQueries.checkCanonicalHostName] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] Canonical Hostname:10.141.154.30
[2011-04-08T20:17:25.062-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation.oracle.as.install.engine.modules.validation.handler.biQueries.checkCanonicalHostName] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] IP Address:10.141.154.30
[2011-04-08T20:17:25.062-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation.oracle.as.install.engine.modules.validation.handler.biQueries.checkCanonicalHostName] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] Hostname:orldss-win2k8
[2011-04-08T20:17:25.062-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation.oracle.as.install.engine.modules.validation.handler.biQueries.checkCanonicalHostName] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] errID ====>>>>:INST-08058
[2011-04-08T20:17:25.062-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation.oracle.as.install.engine.modules.validation.handler.biQueries.checkCanonicalHostName] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] Error:The local hostname was resolved as an IP address.
[2011-04-08T20:17:25.062-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation.oracle.as.install.engine.modules.validation.handler.biQueries.checkCanonicalHostName] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] Cause:A lookup of the address for this machine returned an IP address rather than a hostname.
[2011-04-08T20:17:25.062-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation.oracle.as.install.engine.modules.validation.handler.biQueries.checkCanonicalHostName] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] Action:Please correct the network configuration for this machine as per the Installation Guide for Oracle Business Intelligence.
[2011-04-08T20:17:25.062-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] Handler launch end: biQueries.checkCanonicalHostName
[2011-04-08T20:17:25.062-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] Handler returned status: FAILED
[2011-04-08T20:17:25.062-07:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation] [tid: 12] [ecid: 0000IwsGl0K1zWf5TZ1Fic1Dbwy9000003,0] The local hostname was resolved as an IP address.

Changes

New installation

Cause

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