Financial Reporting (FR) Studio Installed on a Citrix Server Errors When Opening Reports: "Error connecting to database connection simpledemo: Simpledemo"

(Doc ID 1314499.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.
***Checked for relevance on 02-Nov-2012***

Symptoms

Users are getting the following error message when opening reports while logged into Financial Reporting Studio on a Citrix Server:

"Error connecting to database connection simpledemo: Simpledemo"

 

The below error message is being returned in the FRClient.log file whenever the issue occurs:

[EPMFR] [ERROR] [] [oracle.EPMFR.core.reporting.client.HRAdmHelper] [tid: main] [ecid: 0000IwkqmTX3BDyO060Vtz1DbUd7000000,0] [SRC_CLASS: com.hyperion.reporting.client.HRAdmHelper] [SRC_METHOD: openConnection] [[
java.lang.UnsatisfiedLinkError: no HssJNIDriver950 in java.library.path
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1709)
at java.lang.Runtime.loadLibrary0(Runtime.java:823)
at java.lang.System.loadLibrary(System.java:1028)
at com.hyperion.ap.adm.HssConn.<clinit>(HssConn.java:1740)
at com.hyperion.ap.HssDriverInfo.isSupportCSS(HssDriverInfo.java:88)
at com.hyperion.ap.adm.HssAdm.internal_openConnection(HssAdm.java:1740)
at com.hyperion.ap.adm.HssAdm.openConnection(HssAdm.java:969)
at com.hyperion.reporting.client.HRAdmHelper.openConnection(Unknown Source)
at com.hyperion.reporting.client.HRAdmHelper.openConnection(Unknown Source)
at com.hyperion.reporting.client.DesignerManager.getDatasourceConnection(Unknown Source)
at com.hyperion.reporting.javacom.DesignerManagerComImpl.getDatasourceConnection(Unknown Source)

]]

Cause

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