My Oracle Support Banner

Hyperion Planning Error "An Error Occurred While Processing This Page. Check The Log For Details. Please Close The Current Tab and Open Application Again" When Logging to Application (Doc ID 1315954.1)

Last updated on OCTOBER 02, 2019

Applies to:

Hyperion Planning - Version 11.1.1.3.00 and later
Information in this document applies to any platform.
7/14/15

Symptoms

When user logs into a Hyperion Planning application the following error message is displayed:

An error occurred while processing this page. Check the log for details. Please close the current tab and open application again. An error occurred while processing this page. Check the log for details.

In the Planning sys log (catalina.out) the following error message is recorded:

query failed: SQL_GET_SYSTEMCFG: null
java.sql.sqlexception: [hyperion][oracle jdbc driver][oracle] ORA-00942

Changes

Data source configuration was recently changed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.