Financial Reporting Studio 9.3.3 Crashes During Login On Windows 7

(Doc ID 1316078.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion BI+ - Version 9.3.3.0.00 and later
Information in this document applies to any platform.

Symptoms

You've recently performed a clean installation (i.e., no previous versions have ever run on the machine) of Financial Reporting Studio 9.3.1 on a Windows 7 machine.  You then upgraded to 9.3.3.  Now when trying to sign into the FR Studio, the program crashes.  This occurs on both 32- and 64-bit Windows 7 machines.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms