Hyperion Shared Services Error "Java.lang.OutOfMemoryError: PermGen space"

(Doc ID 1318785.1)

Last updated on MARCH 07, 2018

Applies to:

Hyperion Financial Management - Version 11.1.1.0.00 to 11.1.1.3.50 [Release 11.1]
Information in this document applies to any platform.

Symptoms

Accessing any Hyperion Financial Management (HFM) application in Hyperion Shared Services (HSS) or trying to retrieve user list causes HSS console to hang or returns a blank page. The following error messages can be found in HyS9SharedServices_syserr.log:

Exception in thread "QuartzScheduler_hkhyp021303782928769_MisfireHandler" java.lang.OutOfMemoryError: PermGen space
Exception in thread "QuartzSchedulerThread" java.lang.OutOfMemoryError: PermGen space
Exception in thread "[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'" java.lang.OutOfMemoryError: PermGen space

Cause

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