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Cannot Open Multiple Sessions of Workspace/interop (Shared services) and Login Using Different UserIDs with InternetExplorer 8 (Doc ID 1321662.1)

Last updated on MAY 31, 2018

Applies to:

Hyperion BI+ - Version 9.3.3.0.00 and later
Information in this document applies to any platform.
***Checked for relevance on 14-Jan-2013***

Symptoms

User cannot login to 9.3.3 workspace with different user accounts from same desktop using different IE8 browser sessions. Below are the steps to reproduce this problem.

1. Open IE browser session

2. Login to 9.3.3 workspace using user "admin"

3. Open new IE browser session

4. Type 9.3.3 workspace/interop (Shared Services) URL and hit enter. As soon as "enter" is pressed, this new IE session disappears and first IE session comes into focus.

Cause

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