OBIEE 11g: Error: "BEA-000388 JVM called WLS shutdown hook. The server will force shutdown now" when BI_Server1 Shuts Down. (Doc ID 1321815.1)

Last updated on FEBRUARY 16, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.3.0 [1905] to 11.1.1.9.170117 [Release 11g]
Business Intelligence Server Enterprise Edition - Version 11.1.1.3.0 [1905] to 11.1.1.9.170117 [Release 11g]
Oracle WebLogic Server - Version 10.3.3 to 10.3.6
Information in this document applies to any platform.
***Checked for relevance on 09/Jun/2014***

Symptoms

Managed server bi_server1 is unexpectedly going down causing OBIEE 11g to be unavailable.

Checking the AdminServer.log and the bi_server1.log shows the following error log:


     

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms