OBIEE 11g: Error: "Error Codes: GDU6UYHS:U6ODQOW2:IHVF6OM7:OPR4ONWY:U9IM8TAC:SDKE4UTF" When Log In After Setting Up LDAP Authentication

(Doc ID 1322432.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.3.0 [1905] to 11.1.1.5.0 [1308] [Release 11g]
Business Intelligence Server Enterprise Edition - Version 11.1.1.3.0 [1905] to 11.1.1.5.0 [1308] [Release 11g]
Information in this document applies to any platform.
***Checked for relevance on 23-Oct-2014***

Symptoms

After setting up a LDAP Provider in Weblogic, you are unable to sign in to OBIEE.  You get the following error:

Error retrieving user/group data from Oracle BI Server's User Population API.
Error Details
Error Codes: GDU6UYHS:U6ODQOW2:IHVF6OM7:OPR4ONWY:U9IM8TAC:SDKE4UTF
Unable to create a system user connection to BI Server while running user population queries
Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 2689517248. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused. [nQSError: 43113] Message returned from OBIS. [nQSError: 43126] Authentication failed: invalid user/password.Please have your System Administrator look at the log for more details on this error. (08004)
Expression: privileges['Admin: Catalog']['Change Permissions']

Changes

An External LDAP Provider has been set up in Weblogic.

Cause

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