Hyperion EPM: Process Error In Workspace When Workspace Web Application Is Clustered.
(Doc ID 1324026.1)
Last updated on JANUARY 02, 2024
Applies to:
Hyperion BI+ - Version 11.1.1.3.00 and laterInformation in this document applies to any platform.
Symptoms
In a clustered environment with workspace web application distributed across multiple servers, users who login in to workspace may get a variety of errors.
Typical Error Messages follow:
- Immediately after login a user may get the following error:
The startup document specified does not exist in the repository. Select a new startup document on the General preferences tab.” - When clicking on the Explore module you may see the following error:
“Process Error” - Go to File > Preferences and you may see the following error:
“The default Explore folder could not be found. Select a default Explore folder on the Explore tab” - When a user logs out of workspace, they may again see the following error:
“Process Error”
In this scenario the Application server is websphere 6.1 and Web server is Apache.
Cause
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In this Document
Symptoms |
Cause |
Solution |