Unable to Log into HFM from Smartview (Doc ID 1329130.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

When you try to log into the HFM Provider in SmartView, it just brings back a login prompt. In the web server's Windows Event Log (Application), you see this event (shortened):

Event ID 1309 from ASP.NET 2.0.50727.0
3005
An unhandled exception has occurred
COMException
Retrieving the COM class factory component with CLSID {ABA73855-B806-4557-94E2-C441A5277422} failed due to the following error: 80070424

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms