Shared Service Console Fails to Load the Left Hand Pane When Using Internet Explorer 8 or Mozilla Firefox 3.6 (Doc ID 1331465.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion Essbase - Version: 11.1.1.1.00 and later   [Release: 11.1 and later ]
Information in this document applies to any platform.

Symptoms

After logging into the Shared Services Console the left hand pane remains in a loading state and the application does not respond.

This happens when using Internet Explorer 8 and Mozilla Firefox 3.6 browsers.

Cause

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