When using DRM Error: "ORA-12154: TNS:could not resolve service name"
(Doc ID 1331788.1)
Last updated on MAY 30, 2018
Applies to:Hyperion Data Relationship Management - Version 220.127.116.11.00 to 18.104.22.168.000 [Release 9.3 to 11.1]
Information in this document applies to any platform.
To help troubleshoot TNS name resolution issues (ORA-12154) encountered when using DRM.
This error is often seen when the Oracle database client has either:
- Not been correctly configured and the instance has not been added to the tnsnames.ora file.
- There are multiple tnsnames.ora files on the file system of the DRM application server and the 'wrong' tnsnames.ora is being used for lookup.
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