Unable to login to Financial Close Management ("The Authentication for xxxxx failed.") or access its artifact in Shared Services Console ("EPMLCM-37020: An error/exception occurred")
Last updated on JANUARY 02, 2018
Applies to:Hyperion Financial Close Management - Version 18.104.22.168.000 to 22.214.171.124.300 [Release 11.1]
Information in this document applies to any platform.
Users are unable to login to Financial Close Management (FCM) or access its artifact via Shared Services Console. When trying to login, the system returns the following error:
The Authentication for xxxxx failed. Please enter valid credentials.
When trying to access the FCM application artifact in the Shared Services Console, the error displayed is:
EPMLCM-37020: An error/exception occurred while performing the operation. Cannot copy contents into file.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms