After Upgrading to Hyperion Workspace 11.1.1.3 No Workspace Components Can be Found in the Registry

(Doc ID 1334202.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.3.00 and later
Information in this document applies to any platform.
Dec 23,2013

Symptoms

When attempting to login to Workspace after upgrading EPM 9.3.1 to EPM 11.1.1.3, the following error occurs:
"Please supply a valid username/password."

The Workspace stdout_console.log file shows the following message:
"No Workspace components found in Registry".

The high-level steps performed were:
1. Upgrade 9.3.1 Hyperion Shared Services (HSS) and Workspace web application component to EPM 11.1.1.3.
2. Try to log-in to Workspace.
Note: The Reporting and Analysis (R&A) component had not yet been upgraded to 11.1.1.3 at this stage.

Changes

Upgraded only HSS and Workspace web application component to EPM 11.1.1.3.

Cause

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