RA Framework Web Application Crashes Due to Usage Tracking. (Doc ID 1334441.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

Raframework web application crashes which results in users not been able to login to Workspace. The following error message will appear in the raframework0.log:

Thread-49 "[STUCK] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, in native, suspended, waiting, priority=1, DAEMON> {
Waiting for notification on: com.iona.corba.atli2.ip.cio.TCPConnectionImpl@3513e5[fat lock]
...
Holding lock: com.brio.one.client.proxy.SessionProxy@8d5b50[fat lock]

Cause

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