DRM Server Error: 'Server Was Unable to Process Request. ---> Connection Left Hanging in Dal'

(Doc ID 1339249.1)

Last updated on JULY 07, 2014

Applies to:

Hyperion Data Relationship Management - Version 11.1.1.2.00 and later
Information in this document applies to any platform.

Symptoms

Error: 'Server was unable to process request ---> Connection left hanging in DAL'.

The error is produced when trying to connect to a DRM instance using an Oracle repository. A firewall is in place between the DRM server and the Oracle back-end repository server.

Changes

A firewall had been introduced between the DRM server and the Oracle server or the idle time-out setting on the firewall has been reduced.

Cause

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