Long Delay Happens When Adding Externally Authenticated Users to Native Group in Shared Services for a Hyperion Planning Application (Doc ID 1339370.1)

Last updated on FEBRUARY 26, 2013

Applies to:

Hyperion Planning - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms


There is a long Delay in adding external users to Native Directory Groups in Shared Services.

In the Shared Services Console, when adding an external user to a Native Group, the external user can be picked up immediately by the Native Group but when you go back to check the Native Group properties the external user is not listed as part of the group . It takes over an hour for the external user to appear in the native group's properties.

Cause

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