OBIEE 11g - Installation Gives Error: "OUI Session failed invalid entry CRC" (Doc ID 1339906.1)

Last updated on JULY 17, 2017

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.3.0 [1905] and later
Information in this document applies to any platform.
***Checked for relevance on 27-Jun-2013***

Symptoms


Trying to install OBIEE 11g (11.1.1.3) on Windows as per the OBI Installation Guide but at 46% of the installation, the following error message is displayed:

OUI Session failed invalid entry CRC ( expected 0xa8bed9c4 but got 0x87bc0dd6 )

Extract from the install*.log file:


[SRC_METHOD: processModuleEvent] PRESENTATION MODULE RECEIVED EVENT ID: 2222
[2011-01-31T12:47:19.765+02:00] [as] [TRACE] [] [oracle.as.install.engine] [tid: 20] [ecid: 0000IrReqd9DOdWFLzUKOA1DHd0n00000B,0] [SRC_CLASS: oracle.as.install.engine.InstallEngine] [SRC_METHOD: processEvent] Engine: Processing event: 2221 from source: oracle.as.install.engine.modules.install.InstallModule@1fc3c84
[2011-01-31T12:47:19.765+02:00] [as] [TRACE] [] [oracle.as.install.engine.modules.statistics] [tid: 20] [ecid: 0000IrReqd9DOdWFLzUKOA1DHd0n00000B,0] [SRC_CLASS: oracle.as.install.engine.modules.util.PartnerModuleImpl] [SRC_METHOD: processEvent] statistics: Processing event: 2221 from source: oracle.as.install.engine.modules.install.InstallModule@1fc3c84
[2011-01-31T12:47:19.765+02:00] [as] [TRACE] [] [oracle.as.install.engine.modules.presentation] [tid: 20] [ecid: 0000IrReqd9DOdWFLzUKOA1DHd0n00000B,0] [SRC_CLASS: oracle.as.install.engine.modules.util.PartnerModuleImpl] [SRC_METHOD: processEvent] presentation: Processing event: 2221 from source: oracle.as.install.engine.modules.install.InstallModule@1fc3c84
[2011-01-31T12:47:19.765+02:00] [as] [TRACE] [] [oracle.as.install.engine.modules.presentation] [tid: 20] [ecid: 0000IrReqd9DOdWFLzUKOA1DHd0n00000B,0] [SRC_CLASS: oracle.as.install.engine.modules.presentation.PresentationModule] [SRC_METHOD: processModuleEvent] PRESENTATION MODULE RECEIVED EVENT ID: 2221
[2011-01-31T12:52:32.937+02:00] [as] [TRACE] [] [oracle.as.install.engine] [tid: 20] [ecid: 0000IrReqd9DOdWFLzUKOA1DHd0n00000B,0] [SRC_CLASS: oracle.as.install.engine.InstallEngine] [SRC_METHOD: processEvent] Engine: Processing event: 2221 from source: oracle.as.install.engine.modules.install.InstallModule@1fc3c84
[2011-01-31T12:52:32.937+02:00] [as] [TRACE] [] [oracle.as.install.engine.modules.statistics] [tid: 20] [ecid: 0000IrReqd9DOdWFLzUKOA1DHd0n00000B,0] [SRC_CLASS: oracle.as.install.engine.modules.util.PartnerModuleImpl] [SRC_METHOD: processEvent] statistics: Processing event: 2221 from source: oracle.as.install.engine.modules.install.InstallModule@1fc3c84
[2011-01-31T12:52:32.937+02:00] [as] [TRACE] [] [oracle.as.install.engine.modules.presentation] [tid: 20] [ecid: 0000IrReqd9DOdWFLzUKOA1DHd0n00000B,0] [SRC_CLASS: oracle.as.install.engine.modules.util.PartnerModuleImpl] [SRC_METHOD: processEvent] presentation: Processing event: 2221 from source: oracle.as.install.engine.modules.install.InstallModule@1fc3c84
[2011-01-31T12:52:32.937+02:00] [as] [TRACE] [] [oracle.as.install.engine.modules.presentation] [tid: 20] [ecid: 0000IrReqd9DOdWFLzUKOA1DHd0n00000B,0] [SRC_CLASS: oracle.as.install.engine.modules.presentation.PresentationModule] [SRC_METHOD: processModuleEvent] PRESENTATION MODULE RECEIVED EVENT ID: 2221
[2011-01-31T12:53:39.968+02:00] [OUI] [NOTIFICATION] [] [OUI] [tid: 20] [ecid: 0000IrReqd9DOdWFLzUKOA1DHd0n00000B,0] invalid entry CRC (expected 0xa8bed9c4 but got 0x87bc0dd6)
[2011-01-31T12:53:42.250+02:00] [OUI] [ERROR] [] [OUI] [tid: 16] [ecid: 0000IrReBVRDOdWFLzUKOA1DHd0n000007,0] oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: invalid entry CRC (expected 0xa8bed9c4 but got 0x87bc0dd6)[[
at oracle.sysman.oii.oiic.OiicInstallAPISession.doOperation(OiicInstallAPISession.java:451)
at oracle.sysman.oii.oiic.OiicAPIInstaller.doOperation(OiicAPIInstaller.java:1007)
at oracle.as.install.engine.modules.install.action.OUIInstaller.start(OUIInstaller.java:399)
at oracle.as.install.engine.modules.install.action.InstallManager.launchOUI(InstallManager.java:211)
at oracle.as.install.engine.modules.install.InstallModule.launchOUI(InstallModule.java:155)
at oracle.as.install.engine.modules.install.InstallModule$1.run(InstallModule.java:246)

]]
[2011-01-31T12:53:42.250+02:00] [OUI] [NOTIFICATION] [] [OUI] [tid: 16] [ecid: 0000IrReBVRDOdWFLzUKOA1DHd0n000007,0] Update the state machine to STATE_READY

Cause

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