Workspace Error "The preferences failed to save correctly" When Attempting To Change Native User Password (Doc ID 1342660.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version: 9.3.3.0.00 and later   [Release: 9.3 and later ]
Hyperion Financial Management - Version: 9.3.1.0.00 to 11.1.1.0.00   [Release: 9.3 to 11.1]
Information in this document applies to any platform.

Symptoms

The following error message appears when a native user attempts to change password in Workspace preferences menu:

The preferences failed to save correctly: commitUserPrefs: use failed with message java.lang.Exception: com.brio.one.common.InternalException

Cause

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