Workspace Error "The preferences failed to save correctly" When Attempting To Change Native User Password

(Doc ID 1342660.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version: and later   [Release: 9.3 and later ]
Hyperion Financial Management - Version: to   [Release: 9.3 to 11.1]
Information in this document applies to any platform.


The following error message appears when a native user attempts to change password in Workspace preferences menu:

The preferences failed to save correctly: commitUserPrefs: use failed with message java.lang.Exception:


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms