HPCM Error: "Failed to authenticate with token, token not accepted Error Code: -1 com.hyperion.css.CSSTokenNotAcceptedException: 25:1014:Invalid token. Error ..." when Running Genealogy Calculation (Doc ID 1344945.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Profitability and Cost Management - Version 11.1.1.3.00 and later
Information in this document applies to any platform.
***Checked for relevance on 1.2.15***

Symptoms

Genealogy calculation results in failure.

Log file shows below error:

"com.hyperion.profitability.common.security.HPMSSOUtils: Failed to authenticate with token, token not accepted
Error Code: -1
com.hyperion.css.CSSTokenNotAcceptedException: 25:1014:Invalid token. Error Code: 11
at com.hyperion.css.CSSAPIImpl.authenticateToken(Unknown Source)"

Cause

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