Financial Reporting Reports Fail To Display Any Results In HTML Or PDF
(Doc ID 1345703.1)
Last updated on DECEMBER 28, 2023
Applies to:
Hyperion BI+ - Version 11.1.2.1.000 and laterInformation in this document applies to any platform.
Symptoms
When you sign into Workspace and attempt to preview a Financial Reporting report (in either HTML or PDF format), the resulting page is blank. There is a yellow exclamation mark in the corner of the browser window which, when double-clicked, displays errors such as the following:
Message: Expected ';'
Line: 71
Char: 197
Code: 0
URI: http://xxxx:19000/hr/modules/com/hyperion/reporting/web/reportViewer/HRHtmlReport.jsp?newInstanceId=2204233&repository_path=/Finance_Templates/Templates/FY10 - FY11 Comparison All Functions&elementType=2&viewAs=html&run=1&showprompts=true&showuserpov=prefs
Line: 71
Char: 197
Code: 0
URI: http://xxxx:19000/hr/modules/com/hyperion/reporting/web/reportViewer/HRHtmlReport.jsp?newInstanceId=2204233&repository_path=/Finance_Templates/Templates/FY10 - FY11 Comparison All Functions&elementType=2&viewAs=html&run=1&showprompts=true&showuserpov=prefs
####<MMM DD, YYYY HH:MM:SS AM PDT> <Warning> <JMX> <xxx> <FinancialReporting0> <DmsThread-1> <> <> <0000J6HT_uS9Hfw70FMaMF1EERVb000000> <1312470284472> <BEA-149515> <An error was encountered getting the attribute AdminServerHost on the MBean com.bea:Name=FinancialReporting0,Type=ServerRuntime during a call to getAttributes>
####<MMM DD, YYYY HH:MM:SS AM PDT> <Error> <HTTP> <xxx> <FinancialReporting0> <[ACTIVE] ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1312480473165> <BEA-101020> <[ServletContext@9681039[app:FINANCIALREPORTING module:hr path:/hr spec-version:2.5 version:11.1.2.0]] Servlet failed with Exception
java.lang.NullPointerException
at jsp_servlet._modules._com._hyperion._reporting._web._reportviewer.__hrreport._jspService(__hrreport.java:2213)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
......
java.lang.NullPointerException
at jsp_servlet._modules._com._hyperion._reporting._web._reportviewer.__hrreport._jspService(__hrreport.java:2213)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
......
- All users are all reports (including new ones) are equally impacted.
- In the FR Studio, the Print Preview feature successfully works.
- All the FR services appear to be working and all the required ports are open.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |