Essbase Administration Services (EAS) Does Not Open When Using SSL(Secure Sockets Layer) at the Load Balancer or Webserver/OHS Layer (Doc ID 1346806.1)

Last updated on APRIL 24, 2017

Applies to:

Hyperion Essbase Administration Services - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
*** Checked for Relevance 11.24.15 ***

Symptoms

The request goes through an F5 load balancer which only accepts HTTPS.  EAS replies with HTTPS if the service is tested directly to its 10083 port but returns HTTP when the request comes from either OHS or the F5 (through OHS). The F5 is doing SSL offloading.

Cause

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