"Authentication Failed" Errors When Running iBots in Personalized Mode With SSO Userids (Doc ID 1347310.1)

Last updated on MARCH 08, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 10.1.3.4.1 [1900] and later
Information in this document applies to any platform.

Symptoms

After enabling SSO (integration with the E-Business Suite), iBots run in personalized mode error with:

Odbc driver returned an error (SQLDriverConnectW).
State: 08004.  Code: 0.  [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43001] Authentication failed for JOHN_DOE in repository Star: invalid user/password. (08004)

- The Ibot log shows:
NQiBot-14-11.0.Log: Same error as before:
+++ ThreadID: 6 : 2011-08-08 17:44:51.925
[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Authentication Failure.
Error Codes: IHVF6OM7:OPR4ONWY:U9IM8TAC

Odbc driver returned an error (SQLDriverConnectW).
State: 08004.  Code: 0.  [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43001] Authentication failed for JOHN_DOE in repository Star: invalid user/password. (08004)

- The NQServer.log shows:
[nQSError: 23006] The session variable, NQ_SESSION.ICX_SESSION_COOKIE, has no value definition.

Cause

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