Unable to Open Microsoft Word. SmartView Error Message "Failed to Open Message Log File"
(Doc ID 1348894.1)
Last updated on MAY 23, 2018
Applies to:Hyperion Financial Management - Version 220.127.116.11.00 and later
Information in this document applies to any platform.
It is not possible to open Microsoft Word. It keeps crashing and the following error message is shown:
Failed to open message log file.
MS Excel opens without problems.
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