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Data Forms In Planning Web Error: Servlet: /Enterdata.Jsp. Exception Thrown (Doc ID 1349329.1)

Last updated on JULY 23, 2018

Applies to:

Hyperion Planning - Version 9.3.1.1.00 and later
Information in this document applies to any platform.

Symptoms

When the user opens a Data form in Planning web the user gets the page cannot be displayed HTTP 500 error. User can open the Data form in workspace.

The issue happens with only one particular Planning server.

In the systemout.log this error appears:

servlet: /EnterData.jsp. Exception thrown : javax.servlet.ServletException: no HspEssbaseGridAPI in java.library.path

Cause

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