Error 'Failed to Open Message Log File' when You Change Smart View Options or Open Word (Doc ID 1350101.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

When you:

you get the error 'Failed to open message log file'. Microsoft Word does not open.

Changes

Upgraded to SmartView 11.1.2.1 from previous version.

Cause

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