My Oracle Support Banner

Error 'Failed to Open Message Log File' when You Change Smart View Options or Open Word (Doc ID 1350101.1)

Last updated on APRIL 17, 2018

Applies to:

Hyperion Financial Management - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

When you:

you get the error 'Failed to open message log file'. Microsoft Word does not open.

Changes

Upgraded to SmartView 11.1.2.1 from previous version.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.