Error 'Failed to Open Message Log File' when You Change Smart View Options or Open Word

(Doc ID 1350101.1)

Last updated on APRIL 17, 2018

Applies to:

Hyperion Financial Management - Version and later
Information in this document applies to any platform.


When you:

you get the error 'Failed to open message log file'. Microsoft Word does not open.


Upgraded to SmartView from previous version.


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