Unable to Launch Web Analysis Studio After Configuring SSL Error: "java.lang.ClassNotFoundException: com.hyperion.analyzer.usersession_base.AnalyzerClient" (Doc ID 1354981.1)

Last updated on OCTOBER 03, 2017

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.
***Checked for relevance on 19-feb-2015***

Symptoms

When WebAnalysis is launched after Configuring SSL, the page gets struck at the logo screen.  JRE is not loading and not getting the logon screen.

Java console Exception:
java.lang.ClassNotFoundException: com.hyperion.analyzer.usersession_base.AnalyzerClient

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms