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Unable to Launch Web Analysis Studio After Configuring SSL Error: "java.lang.ClassNotFoundException: com.hyperion.analyzer.usersession_base.AnalyzerClient" (Doc ID 1354981.1)

Last updated on JANUARY 30, 2022

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

When WebAnalysis is launched after Configuring SSL, the page gets struck at the logo screen.  JRE is not loading and not getting the logon screen.

Java console Exception:
java.lang.ClassNotFoundException: com.hyperion.analyzer.usersession_base.AnalyzerClient

Cause

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In this Document
Symptoms
Cause
Solution


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