Authentication Error "EPMCSS-00301: Failed to Authenticate User" when Logging into FCM, HFM or FDMEE from Workspace (Doc ID 1364357.1)

Last updated on MAY 02, 2017

Applies to:

Hyperion Financial Close Management - Version 11.1.2.0.00 and later
Hyperion Financial Management - Version 11.1.2.0.00 and later
Hyperion Financial Data Quality Management, Enterprise Edition - Version 11.1.2.3.000 and later
Information in this document applies to any platform.

Symptoms

When logging into one of your applications (ie: FCM; HFM; FDMEE)  from EPM Workspace, user receives the following error:

EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.

Cause

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