Smart View for Hyperion Planning Installs Successfully on Windows 7 with Office 2010 32 Bit but Fails to Load on Excel Startup

(Doc ID 1364765.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
12/26/13

Symptoms

The Smart View component was successfully installed on Windows 7 32-bit with Office 2010, but when Excel is started the Smar View ribbon fails to show (as if not installed). No errors were shown during the installation process.

Cause

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