My Oracle Support Banner

Smart View for Hyperion Planning Installs Successfully on Windows 7 with Office 2010 32 Bit but Fails to Load on Excel Startup (Doc ID 1364765.1)

Last updated on SEPTEMBER 06, 2024

Applies to:

Hyperion Planning - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
12/26/13

Symptoms

The Smart View component was successfully installed on Windows 7 32-bit with Office 2010, but when Excel is started the Smar View ribbon fails to show (as if not installed). No errors were shown during the installation process.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.