SmartView Reporting And Analysis URL Not Working If SSL Offloading is Configured
(Doc ID 1364770.1)
Last updated on JULY 06, 2022
Applies to:Hyperion BI+ - Version 18.104.22.168.000 and later
Information in this document applies to any platform.
When using Excel SmartView 22.214.171.124 you are unable to connect to Reporting and Analysis URL https://bigip.example.com/raframework/browse/listxml
The following error message is display in a SmartView popup dialog box after attempting to login:
Connection to Shared Services provider Failed
Error message: ‘you must supply a valid username and Password to log onto the System.’
When using the non-SSL URL the product works as expected.
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