Web Analysis Studio Unable to Launch When Using Default 16000 Port Error: "class com.hyperion.analyzer.usersession_base.AnalyzerClient not found." (Doc ID 1365054.1)

Last updated on NOVEMBER 23, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

 When using url http://<servername>:16000/WebAnalysis/WebAnalysis.jsp the Webanalysis splash window displays, but the login window never appears.

In the java console error displays as:

class com.hyperion.analyzer.usersession_base.AnalyzerClient not found.
Java.lang.ClassNotFoundException: com.hyperion.analyzer.usersession_base.AnalyzerClient
........
........

It is possible to login to WA using:

http://<servername>:19000/WebAnalysis/WebAnalysis.jsp

Cause

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