Hyperion Shared Service Error "Code: -2147216700, Description: User not found with identity = xxxx" When Running Security Reports (Doc ID 1366217.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version 11.1.1.3.00 and later
Information in this document applies to any platform.

Goal

When running a report in Hyperion Shared Services (HSS) 11.1.1.3 an error is returned:

Code: -2147216700, Description: User not found with identity = xxxx

The identified cause is where external users that were added to Native Groups (which report runs against) have been deleted.

Solution

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