Server Configuration Tabs in the Server and Web Configuration Utility Are Available on Windows 7 Machines with Only Desktop Client Installed. (Doc ID 1367553.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version: 9.3.1.0.00 to 9.3.3.0.00 - Release: 9.3 to 9.3
Microsoft Windows x64 (64-bit) - OS Version: 7
Microsoft Windows (32-bit) - OS Version: 7

Symptoms

When Financial Management (HFM) Desktop Client is installed on a Windows 7 client operating system, the server and web configuration utility shows extra tabs (Server/Cluster Registration, Web Server, Related Content and Smart View Provider).

It is possible to enter server information in the "Related Content" tab and to apply the changes. Clicking the "Web Server" and "Smart view provider" tabs returns an error

Failed to obtain IIS version. Please check the IIS installation.

The server and web configuration utility on a client machine should contain only Server/Cluster Registration tab. This issue affects HFM clients upgraded to version 9.3.3.

Changes

HFM Desktop Client has been installed on a Windows 7 client machine.

Cause

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