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Supporting Detail Are Not Saved in Planning Forms (Doc ID 1369406.1)

Last updated on MAY 08, 2018

Applies to:

Hyperion Planning - Version 11.1.1.3.00 to 11.1.2.3.000 [Release 11.1]
Information in this document applies to any platform.

Symptoms

Supporting details do not get saved and do not reflect the correct value in the form.

The issue can be reproduced as follows:
1. Enter the values into the Supporting Detail window.

2. Save the data. The cell colour changes to indicate there is supporting detail but the value in the cells does not match what was entered into the supporting detail.

The issue is intermittent.

 Due to this issue, users cannot save data.

Cause

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