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Users Unable to Log into Essbase in Essbase Administration Services (EAS): "Hyperion EAS Login Failed - Error [ESSEAS-35505]" (Doc ID 1370788.1)

Last updated on JANUARY 30, 2022

Applies to:

Hyperion Essbase Administration Services - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

Users are unable to log into Essbase from the EAS Console.  In the easserver.log the following error message appears:

[EssbaseAdminServices0] [ERROR] [ESSEAS-35505] [oracle.epm.essbase.eas] [tid:<TID>] [userId: <USERID>>] [ecid: <ECID>,0] [APP: EAS#11.1.2.0] Following Exception occurred for user Admin. Message exception is oracle.security.jps.service.credstore.CredStoreRuntimeException: JPS-01047: Cannot persist the wallet. Reason oracle.security.jps.service.credstore.CredStoreException: JPS-01047: Cannot persist the wallet. Reason oracle.security.crypto.asn1.ASN1FormatException: Got tag 12 instead of 16...

Cause

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In this Document
Symptoms
Cause
Solution
References


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