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Users Unable to Log into Essbase in Essbase Administration Services (EAS): "Hyperion EAS Login Failed - Error [ESSEAS-35505]" (Doc ID 1370788.1)

Last updated on JANUARY 30, 2022

Applies to:

Hyperion Essbase Administration Services - Version and later
Information in this document applies to any platform.


Users are unable to log into Essbase from the EAS Console.  In the easserver.log the following error message appears:

[EssbaseAdminServices0] [ERROR] [ESSEAS-35505] [oracle.epm.essbase.eas] [tid:<TID>] [userId: <USERID>>] [ecid: <ECID>,0] [APP: EAS#] Following Exception occurred for user Admin. Message exception is JPS-01047: Cannot persist the wallet. Reason JPS-01047: Cannot persist the wallet. Reason Got tag 12 instead of 16...


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