Smart View Error "Empty Response from Provider" After Applying PSU for HFM

(Doc ID 1371368.1)

Last updated on MAY 22, 2018

Applies to:

Hyperion Financial Management - Version to [Release 11.1]
Information in this document applies to any platform.


Smart View does not connect to the HFM Office Provider. The following error message is displayed:

Empty response from provider.

When you enter the Smart View URL into a web browser, e.g. http://localhost/hfmofficeprovider/hfmofficeprovider.aspx a blank web page is shown.


Installed Patch Set Update (PSU) for Hyperion Financial Management on a patched environment.  


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms