Hyperion Financial Management Error "Session has timed out" (Doc ID 1372208.1)

Last updated on MAY 11, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.0.00 to 11.1.2.1.000 [Release 11.1]
Hyperion Financial Management - Version 11.1.1.3.00 to 11.1.2.1.103 [Release 11.1]
Information in this document applies to any platform.
**12.3.2014**

Symptoms

While working in a Hyperion Financial Management (HFM) application within Workspace, users randomly receive one of the following error messages:

An error has occurred. Please contact your administrator.
Error Number:1
Error Description:Please Relogin. Session has Timed out.


and

Please relogin. Session has expired.

Changes

Modification of timeout settings may have occurred, or recycle settings applied to the IIS Application pool(s).

Cause

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