Unable to launch WebAnalysis Studio 11.1.2.0 under Internet Explorer 8 (Doc ID 1373357.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.
***Checked for relevance on september 29 2014***

Symptoms


When using BI+ WebAnalysis 11.1.2.0, unable to login to WebAnalysis Studio under Microsoft Internet Explorer 8 (IE8) where SSL is used.  The following Java message is seen:

Java Error
charger : classe com.hyperion.analyzer.usersession_base.AnalyzerClient introuvable.
java.lang.ClassNotFoundException: com.hyperion.analyzer.usersession_base.AnalyzerClient
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Exception : java.lang.ClassNotFoundException: com.hyperion.analyzer.usersession_base.AnalyzerClient

Cause

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