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Unable to Start HPSu Super Service "Invalid class path Brio/Brio8/comutil1_01.jar" (Doc ID 1374174.1)

Last updated on MARCH 25, 2021

Applies to:

Hyperion Performance Suite - Version and later
Information in this document applies to any platform.


Unable to start Hyperion Performance Suite Super Service, version

(1) No logs were getting generated when using the control panel to start the service

(2) When trying to start the service via startCommonServices.bat the following error was recorded ;

Invalid class path Brio/Brio8/comutil1_01.jar
Invalid class path Brio/Brio8/XercesImpl.jar
Invalid class path Brio/Brio8/XmlParserAPIs.jar

NoClassDefFoundError : com/sqribe/comutil/util


Windows patches had been applied, a network code upgrade performed, and then server was rebooted.


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