Opening Microsoft Word .docx Document In Enterprise Performance Management Workspace Returns Error: "Word Cannot Start The Converter Mswrd632" (Doc ID 1375036.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version: 11.1.2.1.000 and later   [Release: 11.1 and later ]
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Goal

When opening Microsoft Word 2007 document with exention ".docx" from Enterprise Performance Management (EPM) Workspace, the following error occurs:

"word cannot start the converter mswrd632".



Solution

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