FCM Export Task Template Can Not Display Chinese Character (Doc ID 1375788.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Financial Close Management - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms


On : 11.1.2.1.000 version, FCM -> Manage Templates

ACTUAL BEHAVIOR
---------------
When exporting Schedule Template from FCM as CSV and opening in Excel all Chinese characters are displayed as question marks ("???"). If the CSV file is opened with notepad then Chinese characters are displayed correctly.

EXPECTED BEHAVIOR
-----------------------
When schedule template exported as CSV is opened with Excel it should open and display the Chinese characters instead of "???".

Cause

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