Error "Unable To Connect To <Hfm App Name>" In Shared Services Console In Artifact List (Doc ID 1376232.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Financial Management - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

When attempting to select a Hyperion Financial Management (HFM) application from the Artifact List in Shared Services, the following error occurs:

Error: Unable to connect to "FM application", ensure that the application is up and running and the user has the appropriate rights to access this feature.

When opening hfmlcmservice virtual directory from IIS the web browser returns the following error message:

Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
Parser Error Message: Could not load file or assembly 'Oracle.Web, Version=2.111.6.20, Culture=neutral, PublicKeyToken=89b483f429c47342' or one of its dependencies. The system cannot find the file specified.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms