DRM Batch Client Error: "DPAPI Was Unable to Decrypt Data" After Password Reset (Doc ID 1377150.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Data Relationship Management - Version: 11.1.1.0.00 and later   [Release: 11.1 and later ]
Information in this document applies to any platform.

Symptoms

After the password for one windows system account was changed, the Batch Client fails with the error:

Unexpected error in MDMConnect: "DPAPI was unable to decrypt data."

DPAPI is the Microsoft Data Protection API that supplies encryption services. For more details about DPAPI see:

• http://support.microsoft.com/kb/309408#12
• http://msdn.microsoft.com/en-us/library/ms995355.aspx

Changes

Windows password has been changed.

Cause

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