Hyperion Planning Security Disappears After Refreshing Security "Error getting User for User Cache[Root Cause: [LDAP: error code 32..." (Doc ID 1378363.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Hyperion Planning - Version 11.1.1.3.00 and later
Information in this document applies to any platform.
Error message : "Error getting User for User Cache[Root Cause: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Blizzard,DC=activision,DC=com' "


Symptoms

Hyperion Planning Version 11.1.1.3

When the Security Refresh is performed, the planning security at the dimension level is lost.


STEPS to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1. Planning > Administration> Manage Database
2. Refresh Security
3. Check the security at the dimension level.  The security has been removed.

Changes

There were no changes to the environment.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms