Hyperion Planning Security Disappears After Refreshing Security "Error getting User for User Cache[Root Cause: [LDAP: error code 32..."
(Doc ID 1378363.1)
Last updated on OCTOBER 17, 2019
Applies to:
Hyperion Planning - Version 11.1.1.3.00 and laterInformation in this document applies to any platform.
Error message : "Error getting User for User Cache[Root Cause: [LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Blizzard,DC=activision,DC=com' "
Symptoms
Hyperion Planning Version 11.1.1.3
When the Security Refresh is performed, the planning security at the dimension level is lost.
STEPS to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1. Planning > Administration> Manage Database
2. Refresh Security
3. Check the security at the dimension level. The security has been removed.
Changes
There were no changes to the environment.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |