OBIEE 11g: Error: 'Inst-08029: Unable to connect to the Database with given credentials' during Installation (Doc ID 1380778.1)

Last updated on AUGUST 08, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.5.0 [1308] and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.5.0 [1308] and later
Information in this document applies to any platform.
***Checked for relevance 12-Aug-2014***

Symptoms

After installing Oracle Database 11gR2 and create OBIEE Schemes using RCU, installing OBIEE fails with error message:

INST-08029: Unable to connect to the Database with given credentials

The installation logs file install<timestamps>.log shows the following error messages:

[tid: 13] [ecid: 0000JErEDFYDkZWFLzbQ8A1ElbJf000004,0] Exception[[
java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1
ORA-01882: timezone region not found

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:440)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:389)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:382)
at oracle.jdbc.driver.T4CTTIfun.processError(T4CTTIfun.java:573)
..

SQL*Plus connects without error to the database using the same user name and password.

Cause

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