DRM Error: "DRM-23073: Export was unable to run due to the following Error: ORA-03113: End-of-file on communication channel" while running an Export (Doc ID 1382313.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Data Relationship Management - Version 11.1.2.1.103 and later
Information in this document applies to any platform.

Symptoms

An error like the following is seen when running Load Segment Values and Hierarchies from EBusiness Suite to import your chart of accounts data from Hyperion Data Relationship Management:

<?xml version="1.0" encoding="UTF-8" ?>
- <drmLoader>
<requestId>12345</requestId>
<valueSetName>VALUE_SET_NAME</valueSetName>
- <matchedVersionDetails>
<versionName>VERSION_NAME</versionName>
<valueSetMaster>Yes</valueSetMaster>
<exportAllowed>True</exportAllowed>
</matchedVersionDetails>
<versionToExport>VERSION_NAME</versionToExport>
<versionErrors>N</versionErrors>
- <loadError>
<errorMsg>There was an unexpected error when attempting to load segment values and hierarchies from Hyperion Data Relationship Management. Please contact your system administrator.</errorMsg>
</loadError>
<loadDone>N</loadDone>
<exception>DRM-23073: Export was unable to run due to the following error: ORA-03113: end-of-file on communication channel Process ID: 121212 Session ID: 123 Serial number: 4537</exception>
</drmLoader>

Cause

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