Workspace Error When Trying to Log In: "You Must Supply A Valid User Name And Password To Log Into The System" (Doc ID 1382809.1)

Last updated on JULY 29, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.1.000 and later
Information in this document applies to any platform.
***Checked for relevance on june 2016***

Symptoms

When attempting to login to Workspace, the following error occurs.

"You must supply a valid User Name to log onto the system."

Also see this error in the 'Stdout_console_default.log' file:
"[WARNING] [] [oracle.EPMRAF.stdout] [tid: 21] [ecid: 0000JEmhueM6yGYFLrRL8A1ElKpf00000P,0] Problem reading picture: Invalid image type 0, on picture with length 0."

Cause

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