OBIEE 11g: Error "Unable To Sign In. An Error Occurred During Authentication." Logging in as Administrator User (Doc ID 1383793.1)

Last updated on AUGUST 01, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.5.0 [1308] and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.5.0 [1308] and later
Information in this document applies to any platform.
Checked for relevance on 14-Dec-2011
Checked for relevance on 19-Dec-2013
Checked for relevance on 1-Jan-2016


Symptoms

When you try to log into OBIEE Answers using the Administrator user, the following error is encountered:

Unable to Sign In.
An error occurred during authentication. Try again later or contact your system administrator.

Changes

The web catalog from the development instance was copied to the test instance while the development instance OBIEE services were up and running.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms