Blank Screen While Opening Web Analysis Report as HTML in Workspace 11.1.2.x (Doc ID 1385970.1)

Last updated on NOVEMBER 23, 2016

Applies to:

Hyperion BI+ - Version 11.1.2.0.00 to 11.1.2.1.115 [Release 11.1]
Information in this document applies to any platform.
This knowledge document is a replacement for 1362299.1 which has been deleted.

Symptoms

When opening Hyperion Web Analysis (WA) reports via Enterprise Performance Managment (EPM) Workspace or importing WA reports under SmartView, a blank page is seen.

No error message is returned.

i.e. In HTML viewer of Workspace, the screen becomes empty grey background if WA dashboard, report or documents are opened

NOTE: the same Web Analysis documents, reports and dashboards are opened successfully in Web Analysis Studio

 

Cause

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