OBIEE 11g: Error: "BEA-002634 The server "bi_server1" disconnected from this server. ", "BEA-149507 JMX Connectivity has been discontinued with the managed server bi_server1. " when Logging in (Doc ID 1388272.1)

Last updated on MARCH 10, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.5.0 [1308] and later
Business Intelligence Suite Enterprise Edition - Version 11.1.1.5.0 [1308] and later
Information in this document applies to any platform.

Symptoms

You authenticate users using Active Directory.  When you log in, if you user belongs to many groups, the log in can fail after a few minutes.  Sometimes the Administration server will crash. You can see errors reported in a number of log files.

In sawlog0.log, you see:

[2011-12-15T17:47:10.000-00:00] [OBIPS] [WARNING:16] [] [saw.rpc.server.responder] [ecid: 95d235f7d6101a41:5a6f46c1:13442ce1f28:-8000-0000000000000f28,0:1] [tid: 1106704704] Socket error on app responder[[
File:rpcserver.cpp
Line:607
Location:
saw.rpc.server.responder
saw.rpc.server
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadpool
saw.threads
ecid: 95d235f7d6101a41:5a6f46c1:13442ce1f28:-8000-0000000000000f28,0:1
ThreadID: 1106704704
]]
[2011-12-15T17:47:10.000-00:00] [OBIPS] [ERROR:16] [] [saw.rpc.server.handleConnection] [ecid: 004ghCjRpNHCOtxP4A7EDi0000MD000003,0:83509] [tid: 1106704704] Exception in handler thread. An error occurred during execution of "send". Broken pipe [Socket:13]
Error Codes: ETI2U8FA
Location: saw.rpc.variablemos.finalize, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool, saw.threadpool, saw.threads
[[
File:socketrpcserver.cpp
Line:568
Location:
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadpool
saw.threads
ecid: 004ghCjRpNHCOtxP4A7EDi0000MD000003,0:83509
ThreadID: 1106704704
]]



In Nqserver.log you see this error:

[2011-12-15T17:47:10.000+00:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: 95d235f7d6101a41:5a6f46c1:13442ce1f28:-8000-0000000000000f01] [tid: 4db9d940] Error Message From BI Security Service: [nQSError: 46152] Premature end of HTTP response.
[2011-12-15T17:47:10.000+00:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: 95d235f7d6101a41:5a6f46c1:13442ce1f28:-8000-0000000000000f01] [tid: 4db9d940] [nQSError: 43126] Authentication failed: invalid user/password.
[2011-12-15T17:48:18.000+00:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: 0000JH2p^j^COtxP4A7EDi1EuZAx000002] [tid: 4e2a4940] Error Message From BI Security Service: [nQSError: 12002] Socket communication error at call=Connect: (Number=107) Transport endpoint is not connected [[
[nQSError: 12010] Communication error connecting to remote end point: address = 147.191.70.218; port = 9704.
[nQSError: 46119] Failed to open HTTP connection to server 147.191.70.218 at port 9704.
]]


The Adminserver log file contains errors like:

####<Dec 15, 2011 4:19:26 PM UTC>
<Info> <Server> <cmptrn-po-1p.cable.comcast.com> <AdminServer> <[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <95d235f7d6101a41:-396b18e:133d24ff158:-8000-0000000000003809> <1323965966478> <BEA-002634> <The server "bi_server1" disconnected from this server.>
####<Dec 15, 2011 4:19:26 PM UTC> <Info> <JMX> <cmptrn-po-1p.cable.comcast.com> <AdminServer> <[STANDBY] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <><> <95d235f7d6101a41:-396b18e:133d24ff158:-8000-000000000000380a> <1323965966478> <BEA-149507> <JMX Connectivity has been discontinued with the managed server bi_server1.>

Cause

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